Cancellation Policy

The order can be cancelled only before the dispatch of the item.

The Platform retains the right to cancel any order placed by you, at its sole discretion and shall intimate you of the same by way of an email/SMS. Further, the Platform may cancel an order wherein the quantities exceed the standard for individual consumption or the Platform has reason to believe or suspect that such an order is not placed by a consumer for personal use..

Return Policy

The products available on the website www.petcareinternationalestore.in (“Platform”) cannot be returned. .

Replacement Policy

Please inspect your order upon receipt. Contact us at info@petcareinternational.in immediately but no later than 7 days if the item is defective, damaged or if you receive the wrong item for the replacement.

Exchange Policy

There is no exchange for the products available on the website www.petcareinternationalestore.in (“Platform”).

Refund Policy

There are no refunds for the products available on the website www.petcareinternationalestore.in (“Platform”).